4 instead of 5 stars
★★★★★
Fan of All Clad· Review provided by
all-clad.com ·
January 6, 2024I gave 4 stars instead of 5 because the 2-qt sauce pan had to be replaced; currently awaiting the replacement piece. The pieces are a bit heavier than I expected; I suppose the 3-ply would've been lighter. Nevertheless, they're still a little lighter than the set they replaced. Still getting used to cooking at lower level heat, given the beautiful heat conductibility. Would have preferred more sauce pans instead of the larger stock pots included in the set. The 3-quart sauce pan I purchased separately also had a "chip" in the lid (like the 2-quart sauce pan lid I returned), and so that lid was returned for replacement as well. Although I purchased at a discounted price around the holidays, I still expected the superior quality one would expect from All-Clad. Love the set and would purchase again, as well as additional items to compliment the set. The return process wasn't too taxing.
Poor quality and customer support - do not recommend
★★★★★
Aydin C· Review provided by
all-clad.com ·
January 3, 2025Very disappointed with this set. My set started staining and discolouring after one hand wash. Has this weird bronzing that makes it seem like it’s bleeding metals or something.
I messaged All Clad and they rejected any repairs as it’s “normal wear and tear”. My mother in law has an older set (over 10 years old) which is still shining so it seems like the quality has fallen through the roof.
For a $500+ set this is vastly over priced.
Poor customer service
★★★★★
AKSinPNW· Review provided by
all-clad.com ·
June 4, 2024I tried to do the right thing and order directly from All-Clad instead of the big ecommerce site that starts with an A. It backfired. The pans looked nice, but when I placed them gently on my brand-new induction cooktop to test them, they buzzed loudly. I immediately put them back in the box and returned them. All-Clad charged me a 30% restocking fee on this expensive set, saying that they had been used (including the lids, which I never removed from the package), but were unwilling to show me any photo evidence to indicate that. I'm now out more than $150 and won't be shopping here again.
Really Great Heat Conduction
★★★★★
2UfromMI· Review provided by
Crate and Barrel ·
November 14, 2021These were a replacement for Calphalon non stick anodized aluminum. We wanted nontoxic
option for cookware. These are great because you use less heat while cooking and the heat is more evenly distributed through the pans. Note to new users turn the heat down a bit or you'll get scorching and smoking until you figure this out. These are cleaned pretty regularly with the recommended bar keepers friend powder, both inside and out, since we use a gas stove. This keeps them looking nice and keeps them nonstick. Very important. Just a nice set to have and not worry about PFOAS, aluminum, and other toxic coatings. We originally bought the 12" fry pan to see if we liked this D5 All Clad material. Took some getting used to until we learned to turn the heat down. Our old Calphalon had to have a high heat to to get through the heavy pans. These do not, and they're easier to lift.
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